These “Terms and Conditions” set out the rules for using the website of DTECH LLC www.dtech.ge and the company's services.
By accessing the website and/or using the company's services, the user confirms that they have read, understood and agree to these terms.
- Company name: DTECH LLC
- Registered address: 16 Carmali St, Tbilisi 0179, Georgia
- Email: [email protected]
- Phone: +995 (32) 2 80 00 55
Users may place an order either as a registered user or as a guest.
- Placing an order requires complete and accurate details
- Payment is possible by bank card, bank transfer or other available methods
- Orders are confirmed by a message sent to your email address
- The company reserves the right to cancel an order if the product is out of stock
- The delivery time is set when the order is confirmed
- Delivery is made within the territory of Georgia on agreed terms
- For special cargo, delivery terms are agreed individually
- International delivery is possible under a separate agreement
- Products may be returned within 14 calendar days of receipt
- The product must be unused and in its original packaging
- Special military or government orders are subject to a separate agreement
- For returns, contact: [email protected]
- The warranty period is set individually for each product
- The warranty does not cover mechanical damage or improper use
- To reach the service centre, contact the company directly
All content on the website — text, images, logos and design — is the intellectual property of the company and is protected by copyright.
Use of any material without the company's prior written consent is prohibited.
The company is not liable for losses caused by temporary unavailability of the website, technical faults or the actions of third parties.
Any dispute will be resolved through negotiation. Failing agreement, the dispute will be heard by the competent court in accordance with the legislation of Georgia.
The company reserves the right to amend these terms at any time. Updated terms take effect as soon as they are published on the website.
- Company: DTECH LLC
- Address: 16 Carmali St, Tbilisi 0179, Georgia
- Email: [email protected]
- Phone: +995 (32) 2 80 00 55
For any questions: [email protected]
| Data type | Examples | Source |
|---|---|---|
| Identification | Name, surname, organization | Registration / order |
| Contact | Email, phone, address | Registration / order |
| Transactional | Order history, payment | Order process |
| Technical | IP, browser, cookies | Website visit |
| Communication | Messages, enquiries | Contact form |
- Processing orders — performance of a contract
- Account management — performance of a contract
- Tax obligations — legal obligation
- Service improvement — legitimate interest
- Marketing communication — consent (based on subscription)
- Fraud prevention — legitimate interest
| Type | Purpose | Duration |
|---|---|---|
| Essential | Website functionality | Session |
| Functional | User preferences | 1 year |
| Analytics | Google Analytics | 2 years |
| Marketing | Advertising content | 90 days |
Cookies can be disabled in your browser settings.
The company does not sell and does not disclose personal data for commercial purposes. Data may be shared with:
- Delivery services — to fulfil orders
- Payment systems — to process transactions
- IT service providers — to operate the website
- Government authorities — where legally required
- Account data — 3 years after closure
- Order records — 7 years (tax legislation)
- Communication records — 2 years
- Technical logs — 90 days
- Right of access — request the data we hold about you
- Right to rectification — correct inaccurate data
- Right to erasure — the “right to be forgotten”
- Restriction of processing — in certain cases
- Right to data portability — receive your data in a structured format
- Right to object — to processing based on legitimate interest
- Withdrawal of consent — at any time
- SSL/TLS encryption in transit
- Access control — authorized staff only
- Regular security assessments
- Data backups
DTECH's services are intended for persons aged 18 and over. We do not knowingly collect data from persons under 18.
This policy may be updated. We will notify you of any material change by email or by a notice on the website.